THE SERVICEIf you want to sleep until noon, breakfast will be ready when you wake up and not before. If you want to carve the first tracks at dawn, your boots will be ready, warm and waiting. There are no other guests in your private chalet. The team, carefully picked from the best in the service industry, are there to ensure your comfort and your comfort alone.
Our Manager and Assistant Manager are experienced professionals, and they are always on hand to take care of you. When you arrive, your chalet Manager becomes your personal concierge. With a superb knowledge of the surrounding area and excellent contacts, you'll always know what to do and where to go. When you stay at Tivoli Lodge, you'll often be greeted like a regular at the smartest places in town, even if you've never been there before. Our Manager can organise just about any experience you can think of, from high adrenaline héli-ski adventures to building your own personal ice bar on a remote mountainside.
Our chef has worked in several Michelin starred restaurants and he will be delighted to discuss exactly what you want. For more formal dining, he can create gastronomic magic. If you want old favourites, classics or comfort food in front of the TV with the family, he can do that too.
Tivoli Lodge has chauffeurs and 2 vehicles dedicated to your service. Courteous, skilful and safe, our drivers have passed a comprehensive training programme. Always on hand, the chauffeurs will be flexible to fit in with your plans. If you suddenly fancy an impromptu shopping excursion, just say the word. If you want the children and nanny to meet you by the slopes for lunch, they'll be there. Whether you want to catch the first lift of the day or picking up as the mountain restaurants close, they will be ready and waiting. Our chauffeurs are available 9am-11pm, after which time we would be delighted to organise a taxi.
We choose all our staff for their genuine passion for hospitality and their discretion. They always know just when to offer the right thing: to warm the steam room and sauna for you at the end of a long day on the slopes, or to arrive with a chilled glass of champagne by the pool.